CUSTOMER CARE
At WoodEffex, we are the innovators of Personalized and Engraved Magnetic Bottle Openers. We specialize in Anniversary gifts, Housewarming gifts, Wedding/Groomsman gifts, Father’s Day and Birthday gifts. We love working with our customers to create each one of these uniquely personalized gifts!
We offer a 100% satisfaction guarantee on all our of products.
Have any questions or concerns?
We’re always ready to help!
Call us at
949-424-6650
or send us an email to:
RETURNS
We offer a 100% satisfaction guarantee on all our of products.
If you have any concerns or issues with an opener you purchased, please e-mail us using the form above (or email us directly at info@woodeffex.com) and we will get in touch with you to help resolve the issue to your satisfaction within 24 hours.
FAQ
Do you provide International delivery?
Yes, we ship worldwide. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
How do I hang the opener?
The opener can be wall mounted or magnetically mounted. There are 3 areas with hidden magnets in the back of the opener. One at each of the top corners to hang it magnetically from and then there is also an area in the center that enables the cap catching. (Although the area in the center also helps it stick magnetically to surfaces). The opener also has 2 keyholes in the back to allow for the opener to be permanently affixed to a wall, BBQ, etc. (mounting screws are included).
How do I track my order?
We will provide you with a tracking number to allow you track your order.
What shipping method do you use?
Domestic: We ship USPS priority mail, which means 1-3 business days.
International: We ship USPS first class international mail. Delivery times may vary depending on distance.
What are your delivery options?
We offer USPS Priority Shipping (1-3 business days) and USPS Expedited Shipping (guaranteed 1 day) for domestic orders. International orders are always shipped via USPS first class mail.